Terms of service

Terms of Service

Overview

Throughout the website, the terms “we”, “us” and “our” refer to DeHermes, operating under the trade name Sweetypaws.com. Sweetypaws.com offers this website, including all information, tools and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Nothing in these Terms shall limit or exclude any consumer rights granted under applicable European Union or national consumer protection laws.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

Section 1 – Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction, including but not limited to copyright laws.

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of the Terms will result in immediate termination of your access to the Service.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and may involve transmissions over various networks and changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.

Headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 – Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

This site may contain historical information. Historical information is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.

Section 4 – Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service, or any part thereof, without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 – Products or Services

Certain products or services may be available exclusively online through the website. These products or services may be available in limited quantities and are subject to return or exchange only according to our Returns & Refunds Policy, available at:

/returns-and-refunds

Consumers within the European Union have a statutory right of withdrawal, as further described in our Returns & Refunds Policy.

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your device’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sale of our products or services to any person, geographic region, or jurisdiction. Product descriptions and pricing are subject to change at any time without notice.

We do not guarantee that the quality of any products, services, information, or other material purchased by you will meet your expectations.

Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order.

You agree to provide current, complete, and accurate purchase and account information and to promptly update your information so that we can complete transactions and contact you if necessary.

Section 6A – Delivery & Transfer of Risk

Products may be shipped from international warehouses outside the European Union. Delivery times may vary accordingly.

The risk of loss or damage to the goods passes to the customer only upon physical receipt of the goods.

Section 7 – Optional Tools

We may provide you with access to third-party tools which we neither monitor nor control.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties or conditions of any kind. We shall have no liability arising from or relating to your use of optional third-party tools.

Section 8 – Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties.

We are not responsible for examining or evaluating the content or accuracy of third-party websites and do not warrant or assume any liability for third-party materials or services.

Section 9 – User Comments, Feedback and Submissions

If you submit comments, ideas, suggestions, or other materials, you agree that we may use them without restriction.

We are under no obligation to maintain comments in confidence, pay compensation, or respond.

You agree that your comments will not violate any rights of any third party or contain unlawful, abusive, or obscene material.

Section 10 – Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 – Errors, Inaccuracies and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, shipping charges, transit times, or availability.

We reserve the right to correct any errors and to change or update information or cancel orders at any time without prior notice.

Section 12 – Prohibited Uses

You are prohibited from using the site or its content for unlawful purposes, violating regulations, infringing intellectual property rights, transmitting malware, collecting personal data of others, or interfering with security features of the Service.

Violation of any prohibited use may result in termination of your access.

Section 13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.

The Service and all products delivered through the Service are provided “as is” and “as available”, without warranties of any kind, except where such warranties are required by law.

This limitation of liability does not apply in cases of intent, gross negligence, personal injury, or where liability is mandatory under applicable law.

In no event shall Sweetypaws.com, DeHermes, or any affiliated parties be liable for damages beyond the scope permitted by applicable law.

Section 14 – Indemnification

You agree to indemnify and hold harmless Sweetypaws.com and DeHermes from any claim or demand arising out of your breach of these Terms or violation of any law or third-party rights.

Section 15 – Severability

If any provision of these Terms is determined to be unlawful or unenforceable, such provision shall be deemed severed and shall not affect the validity of the remaining provisions.

Section 16 – Termination

These Terms remain effective unless terminated by you or us. We may terminate this agreement at any time without notice if you fail to comply with any provision.

Section 17 – Entire Agreement

These Terms constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements.

Section 18 – Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Netherlands.

Section 19 – Changes to Terms of Service

We reserve the right to update or replace any part of these Terms by posting updates on our website. Continued use of the Service constitutes acceptance of those changes.